Shipping policy

Shipping Policy

Thank you for visiting and shopping at Never the Same Customz. The following are the terms and conditions that constitute our Shipping Policy:

Processing Time:

  • All orders are processed within [5-7] business days. Orders are not shipped or delivered on weekends or holidays.

  • If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery timeframes depend on your location and chosen shipping method:

    • Standard Shipping: [5-7business days]

    • Expedited Shipping: [2-3 business days]

    • Overnight Shipping: [1 business day]

Delivery delays can occasionally occur due to unforeseen circumstances, including weather or carrier issues.

Shipping Confirmation & Tracking:

  • You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within [24-48 hours].

Shipping Restrictions:

  • We currently ship to addresses within the United States only.

  • We do not ship to P.O. Boxes or APO/FPO addresses.

International Shipping:

  • At this time, we do not offer international shipping.

Damages:

  • [Never the Same Customz is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team to file a claim.

    • Please save all packaging materials and damaged goods before filing a claim.

Customs, Duties, and Taxes:

  • Never the Same Customz is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Contact Us:

  • For questions or concerns regarding shipping, please contact us at [neverthesamecustomz@gmail.com